FAQ

How are services delivered?

The majority of our services can be delivered remotely via Zoom/Teams, phone and email.

Some support is best in-person. We generally travel within 1 to 1.5 hours of Ashford, Kent. Travel time/costs would be agreed separately. Clients are responsible for providing a venue, unless agreed otherwise.

How does pricing work?

We offer:

  • Pay As You Go - for ad hoc usage
  • Super Savings - regular use/projects
Book a FREE Discovery Call and we can assess your requirements and provide a no-obligation quote. 

Who is seen as the decision maker for HR matters?

Our clients' personnel remain the decision makers for the purposes of employment law. As is the case with any HR professional and their client, please be aware that correspondence exchanged between us and a client may be disclosed in the event of an Employment Tribunal.

What happens if a lawyer is required?

No problem! We have collaborated with many lawyers both within the UK and outside of the UK. We will let you know if we feel a matter ought to have legal involvement.

If you do not have an existing lawyer in mind, we can signpost you to a lawyer. 

Alternatively we can collaborate with any existing lawyer you use.